privacy policy

1. Introduction

At Chauffeur Fleets, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or use our services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:

Personal Information: Name, email, phone number, billing details, and payment information.
Booking Information: Ride details, travel dates, pickup and drop-off locations, and preferences.
Device and Usage Data: IP address, browser type, location data, and website usage patterns.
Communications: Information provided in emails, messages, or SMS notifications.

3. How We Use Your Information

We use your information to:

Provide and manage bookings and ride services.
Communicate service updates, confirmations, and reminders.
Send promotional offers if you have opted in.
Improve our website, services, and user experience.
Comply with legal obligations.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes. Information may be shared only with:

Service providers assisting in the delivery of transportation services.
Payment processors to complete transactions.
Legal authorities if required by law or to protect our rights.

5. Data Security

Personal data is protected using industry-standard encryption and secure storage.
Access is restricted to authorized personnel only.
We continually monitor and update our security measures to protect your information.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt-out of promotional communications at any time.
Withdraw consent for data collection, where applicable.
Request details about how your data is used.

To exercise your rights, contact us at support@chauffeurfleets.com.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and track analytics.
You can disable cookies in your browser settings, but some features may not work properly.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on the website, and the effective date will be updated. Continued use of our services constitutes acceptance of the updated policy.

Contact for Privacy or Refund Inquiries